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EITHRA / in Action
Illustrative demo · Sample data

EITHRA Knowledge

Your knowledge in.
Work prepared. You review.

See a company brief become a referenced draft — then decide whether it is ready to reuse.

  1. Company sources
  2. Draft with references
  3. Human review

01 / EITHRA Knowledge

Company sources.
Ready to work from.

Start with the information your company has approved. In this sample, Northstar Studio provides a product brief and editorial rules for a launch update.

Select a source below to inspect it. Then follow the draft through to human review.

Northstar Studio / SourcesFictional workspace

Selected for this draft · 2 sample documents

Selected · [1] Product Overview / §1

“Studio Notes keeps project briefs in a shared workspace and supports team review.”

Selected · [2] Brand Guidelines / Editorial rule

“Use clear, direct language. A person must review every update before it is shared.”

Next task
Draft a LinkedIn update using our approved product information.

These sample documents are included in this page. No company system is connected.

02 / EITHRA Knowledge

A draft you can check.

Select the source. Retrieve the relevant context. Prepare a draft with references your team can inspect.

Northstar Studio is a fictional company. Open the sample sources to trace each claim.

Knowledge / Content preparationSample workspace
Draft a LinkedIn update using our approved product information.
01 Source selected02 Context retrieved

LinkedIn draft · Not approved

Meet Studio Notes: one place for shared project briefs and team review.[1] Turn a working draft into a reviewed update before you share it.[2]
Source references · Synthetic sample documents

[1] Product Overview / §1
“Studio Notes keeps project briefs in a shared workspace and supports team review.”

[2] Brand Guidelines / Editorial rule
“Use clear, direct language. A person must review every update before it is shared.”

03 / EITHRA Knowledge

Prepared by EITHRA.
Reviewed by you.

A draft is not approved knowledge. Review the sample, request a revision or explicitly approve it for reuse.

This scene waits for you. Nothing is approved or published automatically.

Review / LinkedIn updateNeeds human review
Northstar Studio · Sample draft

Meet Studio Notes: one place for shared project briefs and team review. [1] Turn a working draft into a reviewed update before you share it. [2]

Inspect supporting sample sources

[1] Product Overview / §1: Studio Notes keeps project briefs in a shared workspace and supports team review.

[2] Brand Guidelines: Use clear, direct language. A person must review every update before it is shared.

Waiting for a person to review this sample.

04 / EITHRA Voice & Automation

Automate routine customer conversations.

Recognise an intent, respond within configured rules and prepare a permitted action. No human approval step is needed for this routine example.

A separate product line. No Knowledge-to-Voice integration is represented here.

Voice / Appointment enquiry
Customer · Sample transcriptCould I book a consultation on Tuesday afternoon?
Intent: appointment enquiryRule: collect preference
Configured responseI can take your preferred time. A coordinator will confirm availability with you.
Simulated action: prepare appointment enquiryPreference: Tuesday afternoon · No booking made

Sample rule: capture preferences; never confirm availability.
No calendar or CRM is connected. Voice deployments may use NeWO, an external infrastructure provider, not owned by EITHRA.

05 / EITHRA Voice & Automation

Human oversight when it matters.

When a request falls outside configured rules, capture the context and route it to a person. Handoff is an exception path.

Routine conversations continue within their rules. Exceptions get human attention.

Voice / Exception scenarioOutside configured rules
Can you arrange a private event after midnight with custom contract terms?
Intent
Custom event request
Exception
After-hours service & contract changes
Context
Customer asks for an event after midnight and non-standard terms.
Configured responseThis needs a team member. I’ll include your request in the handoff summary.
Routed to a person · SimulationContext included · No message actually sent

Illustrative routing only. No live queue, team inbox or integration is connected.

Two product lines. Explore either independently.Sample knowledge → Draft → Human review

What You Get

EITHRA Knowledge

Drafts from designated company sources. A person reviews the exact wording before anything is used.

  • Reuse approved work in your knowledge base
Explore Knowledge

EITHRA Voice & Automation

Configured scenarios for routine enquiries. Responses stay within defined rules; anything outside goes to a person with context.

  • Exceptions go to a person, not into an unsupervised answer
Explore Voice

See either product on a process you already run.

Request a demo

Use Cases

Knowledge

Prepare a product update

Turn an approved product brief into a review-ready update.

Knowledge

Check a draft against brand guidance

Compare wording with your brand guidelines and identify differences.

Knowledge

Draft a customer reply

Prepare a source-grounded reply for human review.

Voice

Handle a routine enquiry

Respond within configured rules or escalate with context.

How It Works

Knowledge
  1. 1

    Add company knowledge

    Designate the sources drafts should use.

  2. 2

    Create and check drafts

    Prepare content or replies from those sources.

  3. 3

    Review and reuse

    A person approves the wording; reuse approved work.

Voice & Automation
  1. 1

    Define conversation rules

    Configure scenarios and limits for routine enquiries.

  2. 2

    Handle routine enquiries

    Typical requests follow the path you set.

  3. 3

    Escalate exceptions

    Anything outside those limits goes to a person with context.

Human Control & Safeguards

You stay in control of what goes out and what happens when something sits outside the path you set.

  • Approval & exceptions

    A person decides what Knowledge work can be reused. Voice exceptions go to a person with the request context.

  • Public form

    The public form collects only a contact and a short description of the task. Passwords, access credentials, and other people’s personal data are not required.

  • Before a pilot

    How pilot data will be handled is agreed before a pilot starts.

How to Start

Start with one workflow. See how EITHRA could support it, evaluate the approach together, and agree on a focused pilot.

  1. 1

    Demo

    Choose Knowledge or Voice and walk through how the work would run on your process.

  2. 2

    Evaluation

    Scope is agreed before any hands-on work. Add company knowledge, or describe typical enquiries and exception rules.

  3. 3

    Paid Pilot

    Discuss a paid pilot for that one process. Terms are agreed after the process review.

Request a demo

Tell us which workflow you want to improve. We'll discuss your needs, demonstrate a relevant approach, and explore the next step.

Request a demo